‘For Delivery’ or ‘Delivered’ is not enough to update our customers on the status of their orders nowadays. So with the help of the DewTouch developers, we have made updates in the CDO module to provide your staff with more specific transaction progress for better organisational dynamics.
As an Auto Spare Parts distributor, it is challenging to oversee the tiny details in your daily operation. You have people that help you run your business, and to be honest, you do not have control over them every minute of every day, and they could probably err from time to time.
As an owner, you understand that human error is inevitable. That is why we infuse technology for an accurate and systematic workflow to avoid these mistakes totally and keep a record for future reference.
As our existing clients already know, the CDO module (Customer Delivery Order) allows your users to efficiently update and record delivery status instantly using the QR code for smooth processing. In a way, it serves as a means of communication for the team. It also allows your users to have customers digitally sign on to the platform upon delivery of either single or bulk orders.
This time, your team can update the progress status of the requested spare parts and label a particular CDO with ‘PACKED’.
Watch the video below to learn how to do it in the Fleetnetics system.
Now, this updated feature does not only help with transparency and communication in the operational workflow. It also provides you with ways to update your customers with their purchases accordingly.
Fleetnetics is a platform-independent software, so this particular update is. Aside from Barcode and QR code handheld scanners, it is also built compatible with tablets.
LATEST UPDATE: We have just optimised the compatibility of this CDO Packing feature with mobile phones, so you can now use it conveniently with any mobile device.
Send us a message here if you are interested in integrating this into your current Fleetnetics system.