Case Study: Auto Repair Shop
Order Found Amidst Chaos
In the past, processes were all over the place, we had information in Whatsapp, Excel and many other applications so it was chaotic and time-consuming. With Fleetnetics, we have the advantage of having everything in one platform, easier to carry our operations and streamline our processes.
After using Fleetnetics
Fleetnetics is able to consolidate all workflows into a single, user- friendly system, reducing Skylink Auto’s reliance on manual processes and multiple disconnected applications
Fleetnetics’s centralized solution allows staff to gain a clear and concise view of operation processes, further enabling them to make fast decisions, smoother coordination, and significant time savings.
Fleetnetics also enabled better communication across teams and supported remote work more effectively.
After using Fleetnetics
Fleetnetics is able to consolidate all workflows into a single, user- friendly system, reducing Skylink Auto’s reliance on manual processes and multiple disconnected applications
Fleetnetics’s centralized solution allows staff to gain a clear and concise view of operation processes, further enabling them to make fast decisions, smoother coordination, and significant time savings.
Fleetnetics also enabled better communication across teams and supported remote work more effectively.
Challenges
During the Covid-19 pandemic, Skylink Auto’s operation team had to shift to remote work, which quickly exposed major inefficiencies in the company’s existing workflow. Daily tasks became chaotic and time consuming due to fragmented systems spread across Whatsapp, Excel sheets and a disconnected main system.
Staff had to navigate multiple applications to complete basic tasks, results in messy operations and confusions.
Manpower was scattered, hence teams were struggling to stay aligned. Leading to high labour intensity and slow task execution, difficult to maintain smooth operations in remote workspace.
Customer Background
founded in 2017, Skylink Auto offers trusted mobility solutions ensuring worry-free transport and logistics
operates a fleet of over 1500 vehicles
serves both short and long term leasing needs for both SMEs and MNCs
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SPK Singapore
After using the Fleetnetics’s Re-ordering feature, once a full- day task, now takes only 2-3hrs to complete.
Motor Edgevantage
Reduced manual workload, improved customer service with the mobile support for front-line staff, and enhanced data management and job order management.
