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Vehicle Workshop

Expanding Garage Business to Last for Generations

I can work from home, at the last minute, will text me online or my guys at night. We can still register the appointment into the system anytime, anywhere.
KGC Workshop
Founded on 6 September 1967, by the late Mr. Koh Guan Chua as a spray painting shop
Offers a full range of services, from interior maintenance to exterior car bodyworks.
Now is led by third-generation successor Mr Koh Dan Jian( D.J.), took over in 2008, now a comprehensive one-stop automotive workshop
Expanding Garage Business to Last for Generations

Customer Background

Challenges

Growth Constraints

With growing customer demand and an expanding range of services, the client required a more robust system to keep up with daily operations, capable of managing high volumes of vehicles, enabling real-time remote appointment bookings, efficiently tracking job history, and managing vehicle health check-ups.

Service Responsiveness

The client needed a structured, reliable data to support operational decisions and a responsive after sales support team that can help rectify last minute issues quickly.

Failed Alternatives

Before Fleetnetics, client tried other automotive software, however they quickly realised those solutions could not meet their expectations and requirements, leading them to return to the reliability of Fleetnetics.

After using Fleetnetics

Fleetnetics enabled KGC to manage appointments remotely, whether during the day or night, or while working from home, offering flexibility.
The system provided clearly structured and centralised data, making it easier to manage daily workflows, track service histories, monitor vehicle health and make informed decisions.
Fleetnetics also enables KGC to handle high volumes of vehicles on a daily basis.
The switch to Fleetnetics has brought immediate results, KGC experienced greater operational clarity and was able to take on more tasks without intensive labour.
Customer service was also able to improve as response time was reduced, while the workshop benefited from smoother, more organised processes.

Modules Used By The Client

With growing customer demand and an expanding range of services, the client required a more robust system to keep up with daily operations, capable of managing high volumes of vehicles, enabling real-time remote appointment bookings, efficiently tracking job history, and managing vehicle health check-ups.

The client needed a structured, reliable data to support operational decisions and a responsive after sales support team that can help rectify last minute issues quickly.

Before Fleetnetics, client tried other automotive software, however they quickly realised those solutions could not meet their expectations and requirements, leading them to return to the reliability of Fleetnetics.

Read more Customer Testimonials

SPK Singapore
SPK Singapore casestudy

After using the Fleetnetics’s Re-ordering feature, once a full- day task, now takes only 2-3hrs to complete.

Motor Edgevantage
Motor Edgevantage casestudy
Fleetnetics is a very good tool, where you want to integrate all the operations, from front to back-end.
Skylink Auto
Skylink Auto Casestudy

With Fleetnetics, we have the advantage of having everything in one platform, easier to carry our operations and streamline our processes.

Frequently Asked Questions

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