Specialised Auto Workshop
Motor Edgevantage Runs Front Desk to Workshop Floor on One Automotive ERP System
Written by Nguyen Huy Nghia, Marketing Executive, Fleetnetics
Interview conducted with Motor Edgevantage in 2019 · Published 19 May 2019 · Last updated 9 September 2026
Case at a glance
Client sum up
Company: Motor Edgevantage Pte Ltd
Industry: Specialised workshop for premium and luxury brands
Location: Sin Ming AutoCity, Singapore, with a branch in Malaysia
Founded: 2015, digitalising from 2016, expanded to Kuala Lumpur in 2023
Brands served: Volvo, Jaguar, Land Rover, Audi, BMW, Mercedes-Benz and Porsche, serviced by dealer-trained technicians
Recognition: 2022 SkillsFuture Employer Award (Silver)
Modules: Workshop Management, Customer Management, Accounts Management
Integration: vertical storage carousel, linked to Fleetnetics for parts stock in and out
Headline result: front desk, workshop floor and accounts working from one record
Motor Edgevantage, a specialised premium auto workshop, replaced its fragmented manual processes with a unified automotive ERP. By linking its front desk, workshop floor, and accounting ledger, the business eliminated manual reconciliation and built a scalable digital foundation that now supports its regional expansion into Malaysia.
Case overview
Case sum up
Intro
What we provided?
Automotive ERP software runs the front desk, the workshop floor and the accounts ledger from one shared record instead of three. Motor Edgevantage, a Singapore workshop specialising in premium continental brands, replaced largely manual processes with Fleetnetics and now runs the same system across its Singapore and Malaysia operations.
Fleetnetics is a very good tool, where you want to integrate all the operations, from front to back-end.
- Eric Goh - Co-Founder, Motor Edgevantage -
Customer Background
Motor Edgevantage is a specialised boutique workshop serving high-end automotive brands, positioned on transparency and cost efficiency.
The company was founded in 2015, began digitalising in 2016, and expanded regionally to Kuala Lumpur in 2023.
Its dealer-trained technicians service premium continental brands including Volvo, Jaguar, Land Rover, Audi, BMW, Mercedes-Benz and Porsche.
Challenges
What did Motor Edgevantage run on before Fleetnetics?
Processes were largely manual and supported by only limited digital tools. There was no way to capture a customer profile or track a vehicle's service history, so the workshop relied on what its people remembered.
Why did service management and accounting need to be integrated?
Service management and accounting sat in separate places, so the two had to be reconciled by hand. Every job that finished on the floor became a second piece of work at a desk, and that cost grew with the volume.
What happens to a workshop expanding regionally on manual processes?
For a workshop opening in a second country, manual processes cap how much work it can take on. Growth then depends on adding people at the same rate as jobs, which is the point at which expansion stops paying for itself.
After using Fleetnetics
Manual workload came down significantly once the front desk, the workshop floor, and accounts began working from the same shared record.
Using the Workshop Management module, front-line staff can now support customers directly from a mobile device rather than walking back to a workstation to look something up.
Data and job order management improved drastically, with each job fully traceable from the initial booking through to the final invoice.
Through the Customer Management system, customer profiles and their corresponding financial accounts are managed in one place instead of two.
The same Fleetnetics system now runs across both Singapore and Malaysia, giving the business a scalable foundation for further regional growth.
Workshop Management System
Modules Used By The Client
Customer Management
Accounts Management
Workshop Management System
Processes were largely manual and supported by only limited digital tools. There was no way to capture a customer profile or track a vehicle's service history, so the workshop relied on what its people remembered.
Customer Management
Service management and accounting sat in separate places, so the two had to be reconciled by hand. Every job that finished on the floor became a second piece of work at a desk, and that cost grew with the volume.
Accounts Management
For a workshop opening in a second country, manual processes cap how much work it can take on. Growth then depends on adding people at the same rate as jobs, which is the point at which expansion stops paying for itself.
Full Customer Interview Video Here
Read more Customer Testimonials
SPK Singapore
After using the Fleetnetics’s Re-ordering feature, once a full- day task, now takes only 2-3hrs to complete.
Motor Edgevantage
Fleetnetics is a very good tool, where you want to integrate all the operations, from front to back-end.
About the author
Nguyen Huy Nghia
Nghia is a Marketing Executive at Fleetnetics, where he covers SEO, content & customer stories for the automotive ERP platform.
He works with Fleetnetics customers across rental and leasing, workshop, and parts distribution to document how each operation runs day to day.