Aftermarket Specialist
SPK Singapore Cut Parts Reordering by 80% with Spare Parts Inventory Management Software
Written by Nguyen Huy Nghia, Marketing Executive, Fleetnetics
Interview conducted with SPK Singapore in 2019 · Published 19 May 2019 · Last updated 9 September 2026
Case at a glance
Client sum up
Company: SPK Singapore Pte Ltd
Industry: Automotive aftermarket parts distribution
Location: Singapore
Catalogue: more than 8,000 SKUs, exported to 30 or more countries
Previous systems replaced: three
Modules: Spare Parts Management, Inventory Management, Mobile Portal (Inventory)
Headline result: reordering reduced from a full working day to two or three hours
SPK Singapore, an automotive aftermarket parts supplier handling over 8,000 SKUs, replaced three failed legacy systems with a single platform. Its team now manages inventory and pricing directly from Excel imports, using Fleetnetics to cut reordering preparation from a full working day down to just two or three hours.
Case overview
Case sum up
Intro
What we provided?
Spare parts inventory management software is automotive ERP software that holds stock, pricing and quotations in one place. SPK Singapore, an aftermarket parts supplier, moved onto Fleetnetics and cut reordering preparation from a full working day to two or three hours, a reduction of around 80%.
What I like best is the Reordering System. Previously, 1 day was needed for preparation, now it is reduced to 2 to 3 hours.
- Mike Lim - President, SPK Singapore -
Customer Background
SPK Singapore is a one-stop supplier of genuine automotive parts, carrying more than 8,000 SKUs and exporting to 30 or more countries.
The company launched its own e-commerce platform in 2023, extending parts supply beyond the trade counter.
SPK Singapore's stated mission is to be a stable, continuous and reliable one-stop supplier for automotive parts.
Challenges
Why did three previous systems fail SPK Singapore?
SPK Singapore tried three software systems before Fleetnetics and none of them fitted how the business ran. Each was missing something the parts team needed daily, in particular a pricelist they could work from in Excel. Fleetnetics is the fourth, which tells you how much switching cost the company was willing to absorb to get this right.
How long did preparing a parts reorder take?
Preparing a reorder took one full working day. Across a catalogue of more than 8,000 SKUs, that points to stock levels being checked by hand against sales history, and it is a day that repeats every cycle rather than a one-off cost.
How quickly do parts customers expect a quotation?
Parts customers expect a quotation quickly, and in a competitive aftermarket the supplier who quotes first often wins the order. Every minute spent assembling a price by hand is a minute the customer spends waiting, or calling someone else.
After using Fleetnetics
Fleetnetics is the fourth system SPK Singapore has used, and the first that fitted how the business runs on a daily basis.
The Excel-based pricelist and quick quotation features on the Spare Parts Management System have proven crucial in a competitive parts market.
Using the Reordering System, stock preparation fell from a full working day to two or three hours.
With better visibility across more than 8,000 SKUs, excess inventory came down and overall profitability improved.
Supplier and customer pricelists import directly from Excel into the platform rather than being keyed in by hand.
Spare Parts Management System
Modules Used By The Client
Inventory Management System
Mobile Portal (Inventory)
Spare Parts Management System
SPK Singapore tried three software systems before Fleetnetics and none of them fitted how the business ran. Each was missing something the parts team needed daily, in particular a pricelist they could work from in Excel. Fleetnetics is the fourth, which tells you how much switching cost the company was willing to absorb to get this right.
Inventory Management System
Preparing a reorder took one full working day. Across a catalogue of more than 8,000 SKUs, that points to stock levels being checked by hand against sales history, and it is a day that repeats every cycle rather than a one-off cost.
Mobile Portal (Inventory)
Parts customers expect a quotation quickly, and in a competitive aftermarket the supplier who quotes first often wins the order. Every minute spent assembling a price by hand is a minute the customer spends waiting, or calling someone else.
Full Customer Interview Video Here
Read more Customer Testimonials
SPK Singapore
After using the Fleetnetics’s Re-ordering feature, once a full- day task, now takes only 2-3hrs to complete.
Motor Edgevantage
Fleetnetics is a very good tool, where you want to integrate all the operations, from front to back-end.
About the author
Nguyen Huy Nghia
Nghia is a Marketing Executive at Fleetnetics, where he covers SEO, content & customer stories for the automotive ERP platform.
He works with Fleetnetics customers across rental and leasing, workshop, and parts distribution to document how each operation runs day to day.