Auto Rental & Leasing Company
Rhino Rental Replaced Paper With Commercial Vehicle Rental Software It Can Open Anywhere
Case at a glance
Client sum up
Company: Rhino Rental Private Limited
Industry: Commercial vehicle rental and leasing
Location: Singapore
Rental terms: short-term and long-term
Modules: Rental Management, Customer Management, Fleet Management, Rental Billing.
Headline result: paper records replaced by a browser-based system reachable from anywhere
Case at a glance
Client sum up
Intro
What we provided?
Commercial vehicle rental software is automotive ERP that holds agreements, vehicles and records in a browser rather than a filing cabinet. Rhino Rental, a Singapore commercial vehicle rental and leasing company, moved off paper documents onto Fleetnetics, and its director can now check the business from overseas.
When I want to look for something, I don't have to call back to the office to check. I can just log in to my user account through the browser.
- Guan Yu - Director, Rhino Rental Private Limited -
Customer Background
Rhino Rental Pte Ltd is a commercial vehicle rental and leasing company based in Singapore.
The company rents commercial vehicles to clients on both short-term and long-term arrangements.
Rhino Rental's fleet covers commercial vehicles; lorries, vans and pickups, available on short-term and long-term hire.
Challenges
What did running on paper actually cost Rhino Rental?
Before Fleetnetics the company ran on paper documents, with everything done manually. That is workable while a business is small, and it becomes steadily more work as the fleet and the client list grow.
How hard was it to find last year's records?
Finding data was the recurring problem, and it was worst for records going back a year or more. Time went into searching for a document rather than answering the client who was waiting on what it said.
What happens when the person who needs the answer is not in the office?
With records on paper in one office, checking anything meant being there or calling someone who was. For a director who travels, that put a phone call in front of every question.
After using Fleetnetics
The system is cloud-based, so the business can be run from anywhere with an internet connection.
Rhino Rental's director can review what is happening in the business while overseas, through a browser rather than a call to the office
Looking something up no longer means phoning the office, because each user logs in to their own account and finds it directly.
Support is raised from inside the system by sending a screenshot and a question, and Rhino Rental reports that the DewTouch team responds within a day.
Paper documents and manual handling were replaced by records held in one system.
Rental Management
Modules Used By The Client
Customer Management
Fleet Management
Rental Management
Before Fleetnetics the company ran on paper documents, with everything done manually. That is workable while a business is small, and it becomes steadily more work as the fleet and the client list grow.
Customer Management
Finding data was the recurring problem, and it was worst for records going back a year or more. Time went into searching for a document rather than answering the client who was waiting on what it said.
Fleet Management
With records on paper in one office, checking anything meant being there or calling someone who was. For a director who travels, that put a phone call in front of every question.
Full Customer Interview Video Here
Read more Customer Testimonials
SPK Singapore
After using the Fleetnetics’s Re-ordering feature, once a full- day task, now takes only 2-3hrs to complete.
Motor Edgevantage
