Auto Rental & Leasing Company
Rhino Rental Replaced Paper With Commercial Vehicle Rental Software It Can Open Anywhere
Written by Nguyen Huy Nghia, Marketing Executive, Fleetnetics
Interview conducted with Rhino Rental in 2019 · Published 19 May 2019 · Last updated 9 September 2026
Case at a glance
Client sum up
Company: Rhino Rental Private Limited
Industry: Commercial vehicle rental and leasing
Location: Singapore
Rental terms: short-term and long-term
Modules: Rental Management, Customer Management, Fleet Management, Rental Billing.
Headline result: paper records replaced by a browser-based system reachable from anywhere
Rhino Rental, a Singapore-based commercial vehicle leasing company, transitioned from manual paper documents to a cloud-based automotive ERP. By adopting Fleetnetics, the team eliminated physical paperwork and gained remote access, allowing the director to monitor the fleet, pull records, and run the business from anywhere in the world through a web browser.
Case overview
Case sum up
Intro
What we provided?
Commercial vehicle rental software is automotive ERP that holds agreements, vehicles and records in a browser rather than a filing cabinet. Rhino Rental, a Singapore commercial vehicle rental and leasing company, moved off paper documents onto Fleetnetics, and its director can now check the business from overseas.
When I want to look for something, I don't have to call back to the office to check. I can just log in to my user account through the browser.
- Guan Yu - Director, Rhino Rental Private Limited -
Customer Background
Rhino Rental Pte Ltd is a commercial vehicle rental and leasing company based in Singapore.
The company rents commercial vehicles to clients on both short-term and long-term arrangements.
Rhino Rental's fleet covers commercial vehicles; lorries, vans and pickups, available on short-term and long-term hire.
Challenges
What did running on paper actually cost Rhino Rental?
Before Fleetnetics the company ran on paper documents, with everything done manually. That is workable while a business is small, and it becomes steadily more work as the fleet and the client list grow.
How hard was it to find last year's records?
Finding data was the recurring problem, and it was worst for records going back a year or more. Time went into searching for a document rather than answering the client who was waiting on what it said.
What happens when the person who needs the answer is not in the office?
With records on paper in one office, checking anything meant being there or calling someone who was. For a director who travels, that put a phone call in front of every question.
After using Fleetnetics
The Fleetnetics system is cloud-based, meaning the rental business can now be run from anywhere with an active internet connection.
Rhino Rental's director can review what is happening in the business while overseas through a browser, rather than waiting on a call to the office.
Looking something up no longer means phoning the team, because each user logs into their own account on the Customer Management module and finds it directly.
Support is raised easily from inside the system by sending a screenshot and a question, with the DewTouch team responding quickly to keep operations moving.
Paper documents and manual handling were completely replaced by structured records held securely in the Rental Management system.
Rental Management
Modules Used By The Client
Customer Management
Fleet Management
Rental Management
Before Fleetnetics the company ran on paper documents, with everything done manually. That is workable while a business is small, and it becomes steadily more work as the fleet and the client list grow.
Customer Management
Finding data was the recurring problem, and it was worst for records going back a year or more. Time went into searching for a document rather than answering the client who was waiting on what it said.
Fleet Management
With records on paper in one office, checking anything meant being there or calling someone who was. For a director who travels, that put a phone call in front of every question.
Full Customer Interview Video Here
Read more Customer Testimonials
SPK Singapore
After using the Fleetnetics’s Re-ordering feature, once a full- day task, now takes only 2-3hrs to complete.
Motor Edgevantage
Fleetnetics is a very good tool, where you want to integrate all the operations, from front to back-end.
About the author
Nguyen Huy Nghia
Nghia is a Marketing Executive at Fleetnetics, where he covers SEO, content & customer stories for the automotive ERP platform.
He works with Fleetnetics customers across rental and leasing, workshop, and parts distribution to document how each operation runs day to day.