Case Study: Auto Spare Parts Distributor
Operational Efficiency Boosted by 20%
The newest feature, QR code, really helps us a lot, because we are able to reduce human error and do a lot of things faster just by scanning.
After using Fleetnetics
Aftersale support is responsive 24/7 and is able to tailor to the customer's needs
Import and export of excel files through the system made it very convenient
The AR system from Fleetnetics is able to filter customers, trace customers and assist with payment.
The quotation system is able to expedite the price quotation procedure.
Using Fleetnetics makes stock tracking simpler, reducing confusion.
After using Fleetnetics
Using Fleetnetics makes stock tracking simpler, reducing confusion.
Aftersale support is responsive 24/7 and is able to tailor to the customer's needs
Import and export of excel files through the system made it very convenient
The AR system from Fleetnetics is able to filter customers, trace customers and assist with payment.
The quotation system is able to expedite the price quotation procedure.
Challenges
The technology that Eng Soon Pte Ltd previously used was outdated and difficult to operate.
The old system had problems with Accounts Receivables due to inadequate information resulting in erroneous entries and problematic reconciliation.
Customer Background
founded by Mr. Joseph Ng in 1987, has been a prominent player in the autoparts market for over 30 years
Singapore’s first Authorised Original BMW and MINI Parts Distributor
leading stockists of OEM autoparts, with more than 30 brands
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SPK Singapore
After using the Fleetnetics’s Re-ordering feature, once a full- day task, now takes only 2-3hrs to complete.
Motor Edgevantage
Reduced manual workload, improved customer service with the mobile support for front-line staff, and enhanced data management and job order management.
