Auto Spare Parts Distributor
EngSoon Lifted Efficiency 20% with QR Code Scanning and Auto Parts Distribution Software
Case at a glance
Client sum up
Company: Eng Soon Pte Ltd
Industry: Auto spare parts distribution
Location: Singapore, with branches at Kaki Bukit, Bukit Batok and Woodlands
Founded: 1987, by Mr Joseph Ng
Distinction: Singapore's first authorised original BMW and MINI parts distributor
Catalogue: OEM parts from more than 30 brands
Modules: Spare Parts Management, Inventory Management, Accounts Management
Headline result: operational efficiency up 20%
The newest feature, QR code, really helps us a lot, because we are able to reduce human error and do a lot of things faster just by scanning.
- Josephine - Account -
EngSoon was founded by Mr Joseph Ng in 1987 and has been a prominent player in the Singapore auto parts market for more than 30 years.
The company is Singapore's first authorised distributor of original BMW and MINI parts, and a leading stockist of OEM parts from more than 30 brands.
EngSoon operates from three locations in Singapore, at Kaki Bukit, Bukit Batok and Woodlands.
Customer Background
Challenges
What was wrong with EngSoon's previous system?
The technology EngSoon relied on was outdated and awkward to operate, and its modules were siloed so they did not share data with one another. Every question that crossed two modules turned into a manual lookup.
Why did incomplete data visibility keep causing problems?
Data visibility was limited and incomplete, which produced recurring issues rather than one-off errors. The accounts receivable section in particular lacked the information needed to trace a customer account back through its history.
Why was financial reconciliation so slow?
Finance and inventory ran on separate systems, so the two had to be reconciled by hand. Erroneous entries made that reconciliation difficult and slowed the whole accounting process, which is time the finance team spends checking rather than closing.
After using Fleetnetics
QR code scanning replaced manual entry, which reduced human error and sped up daily handling.
Inventory now runs on a single platform instead of across siloed systems reconciled by hand
The accounts receivable system filters and traces customers and assists with payment.
The quotation system shortened the price quotation procedure.
Excel import and export moves data in and out of the system without re-keying it.
Spare Parts Management
Modules Used By The Client
Inventory Management
Accounts Management
Spare Parts Management
The technology EngSoon relied on was outdated and awkward to operate, and its modules were siloed so they did not share data with one another. Every question that crossed two modules turned into a manual lookup.
Inventory Management
Data visibility was limited and incomplete, which produced recurring issues rather than one-off errors. The accounts receivable section in particular lacked the information needed to trace a customer account back through its history.
Accounts Management
Finance and inventory ran on separate systems, so the two had to be reconciled by hand. Erroneous entries made that reconciliation difficult and slowed the whole accounting process, which is time the finance team spends checking rather than closing.
Full Customer Interview Video Here
Read more Customer Testimonials
SPK Singapore
After using the Fleetnetics’s Re-ordering feature, once a full- day task, now takes only 2-3hrs to complete.
Motor Edgevantage
