Fleetnetics is automotive ERP software that runs a vehicle business on one platform. It holds agreements, jobs, vehicle records, customer accounts and invoicing in the same system, so a detail entered once stays available to every department that needs it. DewTouch Innovations builds and supports the platform from Singapore.

What is an automotive ERP system?

An automotive ERP system is business software built around the way vehicle companies work. It treats each vehicle as a record that carries its own compliance dates, service history and ownership, then attaches agreements, jobs and invoices to that record. General business software leaves you to build that structure yourself, so vehicle detail ends up in spreadsheets beside the system.

Which types of automotive business use Fleetnetics?

Fleetnetics customers include vehicle leasing and rental operators, franchise dealerships, service workshops and spare parts distributors. Each business runs the modules that match its operation. Every case study on this site names the modules that customer uses, so you can see which parts of the platform each operation depends on.

Which modules does Fleetnetics include?

Fleetnetics is modular. The core modules are Rental Management, Fleet Management, Customer Management and Account Management, alongside modules for workshop and parts operations. A customer can start with the modules its operation needs today and adds more later without moving to a different system.

Fleetnetics is automotive ERP software that runs a vehicle business on one platform. It holds agreements, jobs, vehicle records, customer accounts and invoicing in the same system, so a detail entered once stays available to every department that needs it. DewTouch Innovations builds and supports the platform from Singapore.

What is an automotive ERP system?

An automotive ERP system is business software built around the way vehicle companies work. It treats each vehicle as a record that carries its own compliance dates, service history and ownership, then attaches agreements, jobs and invoices to that record. General business software leaves you to build that structure yourself, so vehicle detail ends up in spreadsheets beside the system.

Which types of automotive business use Fleetnetics?

Fleetnetics customers include vehicle leasing and rental operators, franchise dealerships, service workshops and spare parts distributors. Each business runs the modules that match its operation. Every case study on this site names the modules that customer uses, so you can see which parts of the platform each operation depends on.

Which modules does Fleetnetics include?

Fleetnetics is modular. The core modules are Rental Management, Fleet Management, Customer Management and Account Management, alongside modules for workshop and parts operations. A customer starts with the modules its operation needs today and adds more later without moving to a different system.

Auto Spare Parts Distributor

EngSoon Lifted Efficiency 20% with QR Code Scanning and Auto Parts Distribution Software

Written by Nguyen Huy Nghia, Marketing Executive, Fleetnetics
Interview conducted with EngSoon in 2019 · Published 19 May 2019 · Last updated 9 September 2026

Case at a glance

Client sum up

Company: Eng Soon Pte Ltd
Industry: Auto spare parts distribution
Location: Singapore, with branches at Kaki Bukit, Bukit Batok and Woodlands
Founded: 1987, by Mr Joseph Ng
Distinction: Singapore's first authorised original BMW and MINI parts distributor
Catalogue: OEM parts from more than 30 brands
Modules: Spare Parts Management, Inventory Management, Accounts Management
Headline result: operational efficiency up 20%

EngSoon, Singapore's first authorised BMW and MINI parts distributor, replaced outdated and siloed systems with a unified automotive ERP. By migrating inventory and accounts to Fleetnetics, the team eliminated manual reconciliation and implemented QR code scanning, ultimately lifting overall operational efficiency by 20%.

Case overview

Case sum up

Intro

What we provided?

Auto parts distribution software is automotive ERP software that runs stock, purchasing, sales and finance from one set of data. EngSoon, Singapore's first authorised BMW and MINI parts distributor, moved onto Fleetnetics and lifted operational efficiency by 20%, with QR code scanning replacing manual entry.

The newest feature, QR code, really helps us a lot, because we are able to reduce human error and do a lot of things faster just by scanning.

- Zu Sheng - Director -

Customer Background

EngSoon was founded by Mr Joseph Ng in 1987 and has been a prominent player in the Singapore auto parts market for more than 30 years.

The company is Singapore's first authorised distributor of original BMW and MINI parts, and a leading stockist of OEM parts from more than 30 brands.

EngSoon operates from three locations in Singapore, at Kaki Bukit, Bukit Batok and Woodlands.

EngSoon Lifted Efficiency 20% with QR Code Scanning and Auto Parts Distribution Software

Challenges

What was wrong with EngSoon's previous system?

The technology EngSoon relied on was outdated and awkward to operate, and its modules were siloed so they did not share data with one another. Every question that crossed two modules turned into a manual lookup.

Why did incomplete data visibility keep causing problems?

Data visibility was limited and incomplete, which produced recurring issues rather than one-off errors. The accounts receivable section in particular lacked the information needed to trace a customer account back through its history.

Why was financial reconciliation so slow?

Finance and inventory ran on separate systems, so the two had to be reconciled by hand. Erroneous entries made that reconciliation difficult and slowed the whole accounting process, which is time the finance team spends checking rather than closing.

After using Fleetnetics

Fleetnetics introduced QR code scanning to replace manual entry, which significantly reduced human error and sped up daily handling for the EngSoon team.

The Inventory Management system now runs on a single platform instead of across siloed applications, eliminating the need for manual reconciliation.

Using the Accounts Management module, the accounts receivable section can easily filter, trace customer histories, and assist with payments.

The integrated quotation system shortened the entire price quotation procedure, helping EngSoon respond to customers much faster.

Standardised Excel import and export functions move data in and out of the system smoothly without requiring staff to re-key information.

Spare Parts Management

Modules Used By The Client

Inventory Management

Accounts Management

Spare Parts Management

The technology EngSoon relied on was outdated and awkward to operate, and its modules were siloed so they did not share data with one another. Every question that crossed two modules turned into a manual lookup.

Inventory Management

Data visibility was limited and incomplete, which produced recurring issues rather than one-off errors. The accounts receivable section in particular lacked the information needed to trace a customer account back through its history.

Accounts Management

Finance and inventory ran on separate systems, so the two had to be reconciled by hand. Erroneous entries made that reconciliation difficult and slowed the whole accounting process, which is time the finance team spends checking rather than closing.

Full Customer Interview Video Here

About the author

Nguyen Huy Nghia

Nghia is a Marketing Executive at Fleetnetics, where he covers SEO, content & customer stories for the automotive ERP platform.

He works with Fleetnetics customers across rental and leasing, workshop, and parts distribution to document how each operation runs day to day.

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