Integrating Singpass with your Vehicle Rental System

Discover how integration with Singpass helps with faster onboarding, digital agreements, and secure customer verification for your vehicle rental system.

The car rental industry in Singapore is highly competitive, with companies needing to provide seamless customer experiences while keeping operations efficient and compliant.

Enter Singpass, Singapore’s national digital identity system.

Typically known for accessing government services, Singpass is now available on Fleetnetics, empowering car rental businesses to streamline customer onboarding, identity verification, and simplify documentation for compliance.

And when integrated with an end-to-end car rental management system like Fleetnetics, the results are even more powerful.

For car rental companies, verifying customer identities can be time-consuming. With Singpass Myinfo, businesses can instantly retrieve verified data such as NRIC and driving license details (with customer consent).

When integrated into Fleetnetics, this means customers can book and confirm rentals in just minutes—without lengthy paperwork or repeated manual checks.

Additional drivers for corporate fleet rentals often involve more paperworks. With Singpass Myinfo, additional drivers’ details can also be retrieved digitally and securely in Fleetnetics system, with the user's consent. This creates a smoother process for both individual renters and corporate clients.

With Singpass’ reliable data retrieval, businesses can reduce manual data entry, minimise errors and accelerate customer service. This boost in efficiency allows users to focus on more important tasks and enhance customer experience.

Through Fleetnetics and Singpass integration, car rental companies can retrieve verified customer data, helping businesses meet regulatory and KYC (Know Your Customer) requirements more easily and securely.

By using Fleetnetics platform enhanced with Singpass, customers feel safer sharing personal data through trusted platforms, increasing their confidence in your service and fostering customer loyalty.

We are excited to share that currently, the retrieval of Singpass Myinfo is available on Fleetnetics. An upcoming feature in the pipeline is Sign with Singpass.

Once Singpass integration with Fleetnetics has been completed, this will enable vehicle rental businesses to:

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Frequently Asked Questions (FAQs)

Q1: How does Singpass help car rental companies in Singapore?

Singpass enables the retrieval of verified identity data with user consent.

Q2: Why should car rental companies use Fleetnetics with Singpass integration?

It combines complete rental management software with digital identity verification, helping businesses save time, reduce errors, and improve customer satisfaction.

Q3: Can customers sign car rental contracts online using Singpass?

Yes. With Sign with Singpass, customers can securely sign rental contracts online—making the process faster, secure, and legally valid. However, this function is not yet available on Fleetnetics at this time.

By adopting Fleetnetics with Singpass integration, vehicle rental companies can offer a modern, efficient, and trusted rental experience—giving them a competitive edge in Singapore’s fast-moving automotive market.

If you are interested in integrating Singpass Myinfo with your Fleetnetics system, contact us here.

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